Download - LINE WORKS - Use the “Get Help” App
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This article explains the different ways to access Windows 10 support and get help to troubleshoot any problems in your PC. Windows has a dedicated Get Help app to help you resolve the most common problems.
It is a virtual chat agent that pops up to answer your doubts. Select the search button on the taskbar. You can also find it in the list of programs from the Start menu. Type the problem in the search box. Go through the top articles for any recommended solutions. Speak to a virtual agent directly by selecting the Contact Us button.
Start a chat with a virtual agent. Select your product E. All Windows tools have a Help feature on the menu or a blue Help button with a question mark. Select it to open the support content in the Bing browser. There can be a few exceptions. You will come across these instances depending on the type of program you are in:. The Search Box on the taskbar is a handy shortcut for Windows settings and Windows 10 help as it can also deliver web results via Bing.
Type a keyword or key phrase that describes the problem. The search results display a Best Match which can be the default Windows troubleshooter for the feature or the Settings shortcuts. It can also show online search results that tap into solutions on the web.
If both fail to resolve the problem, use Bing search results to open the browser and learn about the issue on the web. The Microsoft Support website hosts all support articles around all Microsoft products.
It is a central hub for not only Windows but also all Microsoft products. You can find support pages for Admins, Developers, teachers and students, and small businesses. Select More Support on the top navigation bar to access these areas from the dropdown. Use the search bar to search for how-to articles on all Microsoft products. You can even go to Ask the community on Microsoft's site and tap into the vast network of Microsoft users on the discussion boards.
Windows includes several built-in troubleshooters that can automatically fix a problem. The troubleshooter is handy because it can solve critical system issues on its own. You cannot turn this off. Windows also sends diagnostic data to Microsoft servers that analyze and offer fixes under Recommended troubleshooting.
You can choose to follow or ignore these recommendations. Scroll through the list and select the troubleshooter for your problem. A web search is a more common way to get help for Windows 10 problems.
Be specific with your search. If you spot an error message or Stop Error codes , use the exact wording to get more accurate results. You might need to identify your laptop model to find the right solution. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies.
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By Saikat Basu. Saikat Basu. Reviewed by Ryan Perian. Tweet Share Email. What to Know: Windows 10 has a built-in help app called Get Help. You can connect to a Microsoft Support Person and speak to them directly. Every default Windows program has a Help link to instructions. Note: You can report Support scams if fraudsters contact you claiming to be from Microsoft.
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