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Author: shabkhaiz. Embed Size px x сообщение quicken 2004 download windows небывает x x The General Manager appointed to manage a new hotel project will visit the Regional Office responsible for that project, en-route to the site. For purposes of this manual, the regional Senior Executive in charge for the hotel opening project will be referred to as the Vice President Hotel Openings[footnoteRef:2]. The sections below provide an extensive and detailed checklist.
The Vice President - Hotel Openings responsible for the new project shall arrange the timing of the General Managers visit, and will communicate same to the incoming General Manager. The Vice President - Hotel Openings will coordinate a schedule of meetings for the General Manager to meet the respective Regional Specialists to ensure a productive visit. Those General Managers download hotel pre opening manual have been involved with the development phase of the project will of course, have a greater knowledge of the project, and may not need the depth of briefing prescribed below.
If the opportunity presents itself, dowhload of these meetings and discussions may be held earlier. The topics assume the Regional Specialists are intimately familiar with the site and location, which for various reasons may not be the actual case. In some cases, the General Manager may have a greater manusl of the location download hotel pre opening manual the Regional Specialists, due to having worked there before, etc.
Nevertheless, this is the opportunity for the Regional Specialists to brief the General Manager on unusual or novel download hotel pre opening manual, opportunities, and activities, which is being implemented by other InterContinental Hotels Group hotels and by the competition. The Vice President - Download hotel pre opening manual Openings should determine which open items should be investigated by the General Manager and reported back to /8438.txt Regional Office, once the General Manager has visited the hotel site.
Date and time to visit Regional Office by incoming General Manager. Meeting schedule for incoming General Manager. Consolidate following material to be handed over to new General Manager as нажмите чтобы перейти as possible:a. Hotel management agreementb. InterContinental Hotels Group feasibility surveyd. Market study prepared by consultants, if availablee. Pre-opening budget and supporting documentsf.
Staffing schedule, with budgetg. Marketing plan for pre-opening, with budgeth. Latest fact sheet and fact sheet checklist, if done i. Pre-opening manual j. Information about country, city and local customs and practices, including a review of competitive situationk. Information about Owning Company if appropriate.
If General Manager is not from this region, to coordinate with responsible Chief Operating Officer from the other region. Arrange schedule for new General Manager to meet new hotels Owning Company personnel at location convenient for them.
Arrange schedule for new General Manager to meet, as appropriate, en-route to or at new city, important travel agencies, important commercial clients, community leaders and government officials. Identify local or governmental dignitaries with whom new Download hotel pre opening manual Manager should develop close working relationship, including Minister of Tourism and Ministry responsible for approving work permits.
Secure information about office space for General Manager and staff at new manula, including Opeing Manager and staff housing. Secure information manua, expatriate opwning permit approval process, number of expatriates permitted, special taxes involving ссылка на подробности. Hotel Information: Known idiosyncrasies of project, site or location4. Highlight key points and special clauses in the Hotel Management Oopening 6.
Owner Information Owning company organization whos who? Who has approval authority? Capital expense budget procedure and capital expense approval with Owning Company Board meeting timetable and review of previous download hotel pre opening manual /32891.txt courtesies to be extended to Board Members and Owning Company employees Establish date to oepning Board and Owning Company staff on site7.
Feasibility Study8. Temporary General Manager office space outside of new hotel project site. Pre-opening budget and financial projections: What was given to the owners? Procurement checklist: Purchase of expendables and hotel operating supplies. Interior Design Specifications2. Progress on construction and timetable for opening.
Discuss Financials1. Hotel Pre-opening budget: Agree on General Manager review and necessary revisions2. Staffing Plan Hiring Dates and number of staff 3. Preparation and timing of first year Budget. Discuss Staffing matters[footnoteRef:5] [5: Also refer to Point 5 below: Policies to be discussed for new hotel ]. Organisation chart for new hotel2.
Possible candidates по этой ссылке department heads and approval coordination3. Housing for General Manager and staff, temporary and permanent. Highlight Administrative Matters relevant for hotel openinga. Checklist of InterContinental Hotels Group programs that lre will need to enrol e. Power of attorney for bank signatures and arrange if requiredd. Recommendations re: bank, lawyer and auditore. Regional Office administrative calendar for new hotelf.
Upcoming Regional schedule for General Manager Workshops and department head workshops. Explain Policies that needs to be addressed for a new hotel:a. Use of hotel carb. Vacation policy for expatriates and local employeesc. National and religious holidaysd. Hiring policye. Layoff policyf. Probationary period for new download hotel pre opening manual.
Employee termination policyh. Sickness procedurei. Disability procedurej. Overtime policy, and procedure for General Managers approvalk. Bonus policy, if applicable year end, holiday, etc. Severance pay policym. Who lives in hotel? Who eats where? Dependent meals? Staff transportationp. Expatriate dependent education: which language available? Expatriate promises, and transfer opportunitiesr. Training for local employee replacement of expatriatess. Download hotel pre opening manual head privileges t.
Employee privileges meals, city ledger, etc. Medical insurance and related benefitsv. Pension or retirement plan or policyw. Cash advance, loans, uniform allowance to employeesy. Department head policy in-hotel and outside of hotelz. Unusual policies prevalent in download hotel pre opening manual of new hotel. Explanation of Critical Path. Discuss following topics and make recommendations or download hotel pre opening manual.
Manuxl known expatriate problems: work permits, number allowedb. Where and how to recruit needed hotel staffc.
Pre-opening staffing schedule by positiond. Timing guidelines for staff arrival, including training staff from Corporate and Regional officese. Types of languages required by staff membersf. Salary levels for various positions in hotelg. Recommended coordination with regional download hotel pre opening manual on positions filled, download hotel pre opening manual avoid duplicate efforth. Regional assistance available for staff recruitment i.
Explanation of appropriate existing manuals, collateral, InterContinental Hotels Group websites etc that should be made available to the opening team. Discuss local situation for preparing Staff Orientation Handbook:a. Hours worked per week in various departmentsb. Vacation policyc.
Employee probationary periode.
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